Privacy Policy
Last Updated: October 12, 2026
Superior Home Pros (“we,” “us,” or “our”) operates https://findsuperiorpros.com, an online directory connecting homeowners with contractors and home service professionals serving Superior, Wisconsin, Douglas County, and surrounding communities.
We respect your privacy and are committed to being transparent about how information is collected, used, and shared through our website.
1. Information We Collect
We may collect the following information when you use our website:
Contact Forms
- Your name
- Email address
- Information you include in your message
Business Directory Listings
- Business name and contact information
- Business descriptions and services offered
- Business location and service area
- Website addresses
- Business photographs or logos
- Information voluntarily submitted by business owners
Registered Accounts
- Username and email address
- Account and profile information
- Business listing information associated with your account
Technical Information
Our website and hosting services may collect technical information such as IP addresses, browser information, access times, and website activity for security, troubleshooting, and operational purposes.
2. How We Use Your Information
We use collected information to:
- Operate and maintain the Superior Home Pros directory.
- Display business listings and contact information submitted for publication.
- Allow contractors to create and manage listings.
- Review and approve business submissions.
- Respond to questions and contact requests.
- Send account, listing, and administrative notifications.
- Protect our website against spam, unauthorized access, and misuse.
- Improve the functionality and reliability of our services.
3. Public Business Listings
Information submitted for inclusion in a business listing may be displayed publicly on Superior Home Pros.
This may include business names, contact information, descriptions, photographs, websites, and service areas.
Business owners are responsible for ensuring they have permission to submit information and images for publication.
We encourage businesses to provide public business contact information rather than private residential addresses or personal contact details they do not want displayed.
Businesses may request corrections or removal of their listings through our Contact page.
4. Contact Forms and Contractor Communications
When you submit our website’s Contact Us form, the information you provide is sent to our administrators so we can respond to your inquiry.
If you send a message directly to a business through a directory listing, your message and the contact information you provide may be shared with that business so it can respond.
Please avoid submitting sensitive personal or financial information through these forms.
5. Cookies
Our website uses WordPress and related services that may place cookies in your browser.
Cookies may be used to:
- Maintain account login sessions.
- Remember certain account preferences.
- Support website security and form functionality.
You can manage or delete cookies using your browser settings. Disabling some cookies may affect website functionality.
If we introduce additional analytics or advertising technologies, we will update this policy as appropriate.
6. Information Sharing
We do not sell personal information submitted through our contact or account registration forms to advertisers.
Information may be shared with:
- Businesses you choose to contact through the directory.
- Service providers supporting website hosting, email delivery, and security.
- Legal authorities when disclosure is required by law or necessary to protect legal rights.
Information intentionally submitted for publication in business listings will be accessible to website visitors.
7. Third-Party Services and Links
Superior Home Pros uses WordPress, Namecheap hosting and email services, and plugins that provide directory listings, contact forms, and website functionality.
These services may process information as necessary to operate the website.
Our directory may also contain links to independent business websites. We are not responsible for the privacy practices or content of those external websites.
We encourage visitors to review the privacy policies of websites they visit.
8. Data Retention
We retain account and listing information while it is needed to provide our directory services.
Contact messages and related correspondence may be retained in our email systems for customer service, administrative, security, or legal purposes.
Some information may remain temporarily in website or hosting backups after deletion from the active website.
You may request removal of your information, subject to applicable legal and operational requirements.
9. Your Privacy Choices and Rights
You may contact us to request:
- Access to personal information we maintain about you.
- Corrections to inaccurate information.
- Removal of a business listing.
- Deletion of personal information, where applicable.
- Assistance with your registered account.
We will review requests and respond in accordance with applicable privacy laws.
10. Website Security
We use HTTPS encryption, account authentication, and other website security measures to help protect information.
However, no internet-based service can guarantee absolute security. We encourage users to protect their passwords and avoid sharing sensitive information unnecessarily.
11. Children’s Privacy
Superior Home Pros is intended for individuals seeking home services and businesses offering those services. It is not directed toward children under 13.
We do not knowingly solicit personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy as our website grows or our services change.
Updates will be posted on this page with a revised date.
13. Contact Us
For privacy-related questions, corrections, or data removal requests, please visit:
Superior Home Pros
Superior, Wisconsin
Website: https://findsuperiorpros.com